Al Hilal (http://www.alhilalbank.ae)
Presented to the bank last night, at a ceremony held at Burj Al Arab, Al Falak Ballroom, Dubai, the gold awards were given based on online excellence, personalization and ease of navigation.
The Bank's web site www.alhilalbank.ae won two Golds in Finance category under Corporate and Consumer segments. The awards are judged by the industries experts on key parameters such as Concept, ease of use, structure, interactivity and design aesthetics.
The web site is designed to cater to all age and income segments and has built-in gadgets for the user which make it convenient, personalize based on individual needs and is structured to aid in faster content updates
Commenting on their success Mr. Mohamed Zaqout, EVP and Head of Personal Banking quoted "' we are delighted to receive Pan Arab Web Awards and will proudly add them to our collection of accolades since our launch in June 2008. During these difficult times, being customer centric and focusing on their requirements is critical and we have successfully maintained our focus and tailored customer solutions.
Our web site revolves around the customer's requirements and is engaging, user friendly and is interactive. Web site forms a very critical touch point for our brand and we wanted our customers and our prospects to experience our personalized services. This web site will definitely be a benchmark for other financial institutions on customer centricity" concluded Zaqout.
Launched in June last year, Al Hilal Bank won the best in customer service by Ethos consultancy and its flag ship Financial Mall AT Abu Dhabi won the best customer experience award.
Al Hilal's website was designed by cleartag: http://www.cleartag.com
