Cincom Systems is pleased to announce that it has signed an alliance agreement with IKS, an Istanbul-based call centre, and McBDC, a project-management consultancy in Turkey . The Cincom, IKS and McBDC partnership will provide a complete customer experience management solution to companies looking to enhance the efficiency and productivity of their contact centre environments and improve the customer experience offered to their clients.
Companies and organizations in Turkey that are seeking a new contact centre or needing to optimize their existing one, will benefit from IKS' and McBDC's project-management and operational capabilities as well as Cincom's right mix of software tools and experience
