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Follow on Google News | The Power Of Words: A Way Out Of The Economic CrisisAs social networking, sms conversations and messenger tools are part of everyday life and, with chatting being such a widely accepted form of communication ActiveReception has been created as the ideal platform for this interaction.
By: Valeria Kohan But what about the stories of those who have made it through? the ones that have taken a leap and are now thriving? Is there really an upside of the downsided-times? Indeed; in some latitudes the word “crisis” does not mean “our hard-worked achievements have gone down the drain” but rather “a set of circumstances that may lead to a positive change”. For many companies around the globe the words “hello, how may i help you” had made the trick; had meant their way to bypass the economic crunch. iDevelop, a British led company established in Macedonia is not only making it through but also allowing many companies across different industries do the same. Communication scholars have been teaching for decades how the establishment of relationships through words set us apart from other fellows in the food chain. But this tiny detail has been whittled away during this era of audiovisual media and the e-commerce. Pinning down the basic importance of relationships, no matter how brief, is at the crux of iDevelop’s success, re-capturing the importance of B2C communications. Ray Power, CEO of iDevelop and creator of ActiveReception fathomed this out, “We’ve seen a tremendous growth in the demand for web stats and traffic analyses but I feel that taking this a step further would simply allow us to interact with, or chat to customers whilst they’re visiting the site”. As social networking, sms conversations and messenger tools are part of everyday life and, with chatting being such a widely accepted form of communication ActiveReception has been created as the ideal platform for this interaction. This masterpiece of the cyber age is revolutionizing e-business across a gamut of industries; from the public sector to car dealerships; Enterprises from all over the sphere have rapidly realized that simple “live” words such as “what can i do to assist you” or “should you need more information about...” have increased their sales and most importantly enabled them stay afloat during the toughest times our robust economies have seen through cost-e. For example, one real estate agency has taken on ActiveReception and now greets every customer at the website ‘doorstep’ Point taken, we should never underestimate the power of our utmost innate capacity. During the economic tough times, just like in nature, perhaps it’s survival of the fastest to adapt, not just the fittest. # # # iDevelop is a British led company established in Skopje, Republic of Macedonia. As company idevelop has two operational aspects, bespoke development services and its own product, ActiveReception End
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