GBH Facilitates Town Hall Meeting for Multinational Corporation

April 16, 2009 - PRLog -- TechShield Services, the Managed Services and Technical Support subsidiary of conferencing solutions leader GBH Communications, recently demonstrated the power and flexibility of its Conference OnDemand conferencing technology to facilitate an efficient, interactive and cost-effective annual employee meeting for a major multinational manufacturing organization.

Using TechShield’s Conference OnDemand Services, the client was able to seamlessly connect ten video conference endpoints, as well as accommodate two hundred remote and traveling participants connecting via audio bridge and web meeting software. Through the use of this technology, our client was able to save over $100,000 in travel and related expenses, making the ROI an upfront realization.

In preparation for the event, GBH / TechShield worked closely with the client to outline their specific needs and challenges. Through a consultative process which included a detailed needs assessment, thorough design and planning phase, test calls, and live run-throughs, GBH was able to deliver a customized hosted solution for the client that required no expenditure for new equipment. Utilizing TechShield’s Conference OnDemand suite of services to optimize their own legacy video systems, the client was able to create the same positive, productive interaction for its employees as an in-person meeting would have created without the costs, travel, delays, loss of time and productivity, and logistic headaches a face-to-face meeting would have engendered.

“With our suite of Techshield Conference OnDemand products and services, GBH was able to provide our customer with the right solution for their need,” said Von Bedikian, President and Founder of GBH Communications and TechShield Services. “This is another example of GBH’s commitment to excellence and our willingness to go the extra mile to ensure our customers receive the best quality of service possible. With the Conference OnDemand services, our customers know they can expect the same high levels of service that they have come to expect from us. GBH is proud to be the complete partner providing our customers not only hardware, but the entire package from start to finish.”



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About TechShield Services


Techshield Services supports audio conferencing, video conferencing, VoIP telephony and audio visual products from manufacturers including Polycom, LifeSize, Sony, Radvision, MCK/Citel, PingTel, Tandberg and Interactive Intelligence. TechShield Services protects your entire conferencing solution, providing the highest quality and most comprehensive support. Our full menu of services is designed to keep you up and running with maximum efficiency and minimal downtime.

The TechShield Conference OnDemand suite of services are designed to meet the customers need for multiple conferencing options including audio, video, and web based solutions. With Conference OnDemand, customers gain the benefits of the technology and the expertise provided by GBH, without the hassle of managing it on their own. With the TechShield solution, meetings are easy to schedule, provision and execute, and all for an extremely affordable price. To learn more about TechShield’s Conference OnDemand services, please contact us 800-222-5424 and ask to speak with a sales representative.


About GBH Communications, Inc.

Founded in 1983, GBH Communications is a leading provider of conferencing solutions, products, and services, with hundreds of thousands of successful deployments throughout the United States. GBH partners with market leaders such as Jabra, LifeSize, Plantronics, Polycom, Sennheiser, and others, providing end-to-end solutions to enterprises, government, and educational institutions nationwide. In addition, GBH provides 24/7 TechShield service and support, staffed by in-house factory-certified technicians. For more information visit www.gbh.com or call at 1-800-222-5424.

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For additional information or to request a live product demonstration, visit the GBH Web site at www.GBH.com or call 800-222-5424.

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Founded in 1983, GBH Communications is a leading provider of headsets, conferencing solutions, VoIP endpoints and managed services from market leaders such as Jabra, LifeSize, Citel,Plantronics, Polycom and Sennheiser.