New Live Chat Feature Available to Wholesale Customers on 4sgm.com

April 8, 2009 - PRLog -- Four Seasons General Merchandise is pleased to unveil a new live chat customer support feature on 4sgm.com. The live chat service is currently available Monday thru Friday, from 9am to 6pm PST and is already a huge success.

New customers, those who need help finding an item, or first-time online buyers who want a representative to guide them through the ordering process need only to look for the Live Support banner on the left hand side of the 4sgm.com homepage.

If the banner is flashing “Online”, just one click instantly connects the user to one of Four Seasons’ multilingual customer service representatives.

A pop up window asks for the user’s desired screen name, language preference (English or Spanish), and the topic of the chat. Once the form is filled out and submitted, 4sgm.com customers can start chatting in real time with Four Seasons staff!

If the Live Support status is "Offline", customers may leave a message with the chat service and a Four Seasons representative will get back to them as soon as possible.

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About Four Seasons General Merchandise:

With 25 years of wholesale retail experience, Four Seasons General Merchandise is the leading general merchandise wholesaler in North America. With a 600,000-square-foot warehouse and over one hundred multilingual employees in their Vernon, California showroom, Four Seasons is dedicated to providing the most profitable merchandise at the lowest prices possible, shipped by truck, air, or sea. Four Seasons carries wholesale closeouts, liquidations, houseware, bath supplies, cleaning supplies, party supplies, gift baskets, gift wrap, gift bags, dollar store items, toys, candles, picture frames, novelties, beauty and health, licensed items, children’s apparel, electronics, tools, kitchenware, flea market items, convenience store items, holiday and seasonal, baby products, handbags, stationery, school supplies, office supplies, and much more.