Gold Mobile announces that the Sumitomo Corporation of America (SCOA) has implemented the Gold Mobile Rapid Notification Alert System™ to help them manage employee notification throughout their offices in the U.S., Canada and Mexico. The Gold Mobile Rapid Notification Alert System™ allows SCOA to manage office closings, city alerts, commuter alerts, weather alerts, and IT problems for their 18 offices in North America. With this new system, employees select their business location and the types of alerts they wish to receive – and how they wish to receive them via text, email or voice messages. Employees who travel frequently between offices can also opt-in to receive relevant alerts from multiple Sumitomo locations.
“Our challenge was how to notify employees, outside of our corporate firewall, at all 18 of our North American locations of important facility and technology-related alerts in a timely manner,” noted Jewelle Yamada, Sumitomo VP of Corporate Communications, “ Our new emergency alerts are very effective and easy to setup --we are very pleased with the system."
The Gold Mobile Rapid Notification Alert System™ is designed specifically to allow Facilities, Operations and Corporate Communications Managers to manage internal and external corporate communications and crises management by alerting the people who need to know – when, where and how they need to be reached. With the system, executives, managers, employees, authorities, vendors or any number of groups can all be notified in real-time or pre-scheduled with strategic group-targeted messages. Subscribers “opt-in” for notification through an Internet or intranet portal segmented by a choice of notification categories including location, type of alert and alert method i.e. text (SMS), email and voice. The System works with all major wireless carriers in the U.S. and 150 service providers worldwide and is offered as a complete turnkey solution hosted by Gold Mobile -- there is no software or hardware to install or manage.
Two-way Communication
One of the unique features of the System is that it allows two-way communications and interactive responses. For example, upon receiving an alert, people can immediately respond back to system to identify their status. Additionally, people can text in to receive current updates and status information.
About Gold Mobile
Gold Mobile, a leading provider of mobile communications programs for agencies, companies and brands. Gold Mobile provides a high performance carrier-certified mobile platform supported by a suite of mobile software tools, applications and world-class services for rapid crisis communications, mobile marketing, mobile enterprise CRM, mobile multi-media and mobile phone-based transactions. For more information visit: www.gold-mobile.com.
