PHASEWARE, INC. OFFERS WEBINAR - Topic: Increasing the Customer Support Experience

April 6, 2009 - PRLog -- PhaseWare, Inc. is hosting a 1 hour webinar entitled “PhaseWare – Increasing the Customer Experience”. This webinar will be offered on several dates in April, 2009.

Maintaining and increasing customer satisfaction, retention, and growth is a critical factor in business success. Customer support interactions can make or break a customer relationship. This webinar contains superb tips and advice on maximizing the positive influence of the customer support team on customer relationships.

PhaseWare provides sophisticated customer support management software at an affordable price. It is available as a hosted or as a licensed application.

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About PhaseWare, Inc.:
PhaseWare, Inc. is headquartered in McKinney, TX. The company provides customer service and support software solutions especially for the small to medium business. PhaseWare Tracker and its Event Engine and Self Service Center add-on components provide service desk automation, incident tracking, and resolution of trouble tickets from origin to close, along with a wide variety of self service options.