iYogi Introduces Support Dock with One Click Access to Protect, Secure Optimize and Manage Computers

April 6, 2009 - PRLog -- New York, NY, iYogi, a global direct to consumer and small business remote technical support company, today announced the worldwide commercial release of Support Dock. Support Dock is a comprehensive product suite that includes functionalities like Anti-Virus, Anti-Spyware, PC Recovery, Data Protection, Home Network Manager, Automated Online Data Back-up and tools for PC Optimization. Support Dock combines these best-of-breed applications and services that consumers and small businesses need to protect, secure and manage their computers and connected devices. Applications and services for Support Dock are delivered through a single interface at an incredible price-point of $29.99 (USD) per year. This provides consumers a value of more than $200 (USD), for applications and services, if purchased independently.    

Support Dock was commercially released today after a successful beta program that ran over six months with more than 20,000 satisfied customers in United States, United Kingdom and Canada. The customer satisfaction rate for Support Dock audited across beta customers is greater than 96 percent.

Commenting on the launch of Support Dock, Anubhav Sharma, AVP, Product Management, iYogi said, “The overwhelming acceptance for Support Dock validates our claim that computer users need a comprehensive single-point solution to manage all their technology and computer support needs. Frustrated by the increasing complexity caused by technologies we use everyday, millions of computer users spend countless hours trying to find a solution, often resulting in some cure-all download that leaves their machine in a worse shape than before. Support Dock provides users a single solution to manage their computers and connected devices.”

Most of the customers audited during the beta phase shared their feedback and experiences while using Support Dock. Dennis R.  Allen from Arkansas said, “Support dock is the best thing to happen to home users like me. Using it is fast and easy. Without the help of iYogi I would have had ended up trashing my computer, simply because I did not know the tricks to make it run…”

Support Dock is available for download at http://www.supportdock.com. Some of the key features of Support Dock include:

   Anti-Virus/Anti-Spyware – A total protection suite for the computer from virus and spyware attacks.
   PC Optimization – Improves performance by removing junk files and by cleaning PC registry.
   PC Recovery – Backup the PC environment to recover from virus infections, unstable software installations or hard drive failures.
   Home Networking Manager – Allows users to connect and manage security and share files across multiple computers and devices.
   Data Backup – Automated, secure online data backup for documents, images, emails and files.  
 
For more information on and subscription for iYogi's Support Dock visit: http://www.supportdock.com/

ABOUT IYOGI
Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi’s 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology, iMantra, and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners.

iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology.

For more information on iYogi and a detailed list of technologies supported, visit: http://www.iyogi.net.

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Headquartered in India, iYogi provides computer support via phone and remote access for home and small business users globally. Live 24/7 support coverage extends to technologies that we use everyday.