PRLog (Press Release) -
Mar 27, 2009 -
Evenbetteryet, LLC has contracted with a west coast mutual insurance company to secure profitable growth in an a highly competitive property & casualty insurance market. Bernard L. Rosauer, the firm's president, opened it's doors in January of 2009 after spending 21 years working within the operations of three WARD 50 ® carriers in the midwest and says that he is looking forward to bringing his Methodology for Improvement to insurers throughout North America. In his own words, Mr. Rosauer says he wants to "help companies change the way people think about insurance."
These days, he says, "many insurer's are interested in improving their brands because of the fallout from industry giants who treated customers with utter disrespect". "What many companies fail to recognize"
, says Rosauer, "is that the very same work that really builds brands also improves operational efficiencies, employee morale, and long-term profitable growth. It's not a marketing thing - he says, "it's a delivery thing".
The firm's approach to operational and cultural improvement is based on three specific areas. "First"
, Rosauer says, "every activity must be based on what customers would be willing to pay for and must be done in a way that encourages unsolicted referrals. " "Second, employees must respect what they do, the company they're doing it with, and the customers they're doing it for." "Third, companies need to continually focus on preventing waste and encouraging innovation".
Aside from training and consulting services, the firm offers a solution called 'Anonysystem' to encourage the free flow of honest employee feedback. It also publishes "The P&C Executive Strength Journal" which it offers free of charge to any insurers who wish to subscribe.
CONTACT: Bernard L. Rosauer
PHONE: 920.716.1284
WEB: WWW.EVENBETTERYET.COM
After 21 years of direct operational experience, Bernard L. Rosauer formed this leadership training firm to help carriers drive operational improvement and long-term profitable growth. The focus is on understanding how customers perceive you, coninuously improving processes and eliminating waste, and increasing employee engagement.
