CRM SkyDialer allows GoldMine® users to make Skype-to-Skype, SkypeOut and Skype conference calls leveraging contacts and pending call activities list in GoldMine®. More than a traditional Skype dialer, activity, history records and notes can be recorded from Skype™ calls through familiar “pop up” completion and schedule windows that users are used to seeing. The Contact search tab allows users to look up contacts directly from the GoldMine® database by Company, Contact, Phone number and other useful fields to make calls on the fly. A special custom field can also be created in the GoldMine® database that allows storage of the contact’s Skype ID to make Skype-to-Skype calls. The caller ID function allows SkypeIn subscribers Users can work with CRM SkyDialer as free floating application window, or have it embedded with the GoldMine application screen.
“CRM SkyDialer breaks away from the usual CRM Skype dialer add on products and drastically reduce costs for companies and individuals who use their CRM in a work flow manner to deliver extraordinary customer service. It eliminates cell phone minutes and the need to add phone lines on traditional phone systems. With CRM SkyDialer, just add Skype, GoldMine®, and an Internet connection, and you can be productive anywhere” said Craig Anderson, President of Acts Automation
CRM SkyDialer for GoldMine® is the first in a series of products from Acts Automation that will integrate Skype™ with leading CRM solutions for small and midsize businesses. CRM SkyDialer© is compatible with GoldMine Corporate and Premium Editions and is now available directly from Acts Automation at its new dedicated website (www. crmskydialer.com)
