What really sets USfidelis apart, says Atkinson, are its employees. "We have applied a good deal of time and resources into finding and training quality, caring personnel. When you call with a question or problem, you will talk to a real, live person who sincerely cares about you and getting you the solution you need."
"We are a faith-based company that holds trustworthiness, reliability, and respect as our core values," says Atkinson. "When you call USFidelis, you will speak with a customer service specialist who demonstrates our core values in everything they do, and we consider that a non-negotiable condition of employment."
"I love to hear the stories from customers that take the time to tell us how we made their day. It is the little things that customers seem to be most grateful of…like when they spoke to one of our Customer Service specialists who made them feel cared for and valued. For example, one customer left a voicemail recently saying: "Marsha is the one that helped me out.....when I didn't understand it, she explained it to me." Another customer said she had "tried for 2 months to get a problem solved with my warranty company and so finally I called USfidelis. I spoke to Jennifer.....and she handled everything in a very professional and speedy manner." It is personalized care and service such as this, says Atkinson, that differentiates us from the competition "There's no secret here," says Atkinson. "You just have to provide the best product and outstanding service at the best possible price."
In addition to USfidelis' world class service, customers will find world class customized plans, designed to provide the coverage that is perfectly matched to your specific vehicle at a price that fits your budget.
Detailed information about USfidelis' vehicle service packages is available at http://www.USfidelis.com
USfidelis is a faith-based company, specializing in extended warranties that deliver peace of mind protection from high auto repair costs. The company uses its proprietary software to research hundreds of warranty plans from the top-rated insurance providers. A commitment to integrity and excellence has positioned USfidelis as an industry leader in customer service and sales. USfidelis stands behind every warranty with a commitment to treating every customer with honesty and integrity. Headquartered immediately outside St. Louis MO, the company is located in a state of the art facility employing more than 800 dedicated warranty professionals. For more information visit http://www.USfidelis.com
