Nuance Speech Recognition Technology Enables Companies to Reduce Costs & Streamline Work Processes

March 23, 2009 - PRLog -- London, UK – As trading conditions become tougher in the current market, two UK companies have outlined how Nuance’s Dragon NaturallySpeaking Professional speech recognition software is helping them reduce costs and improve efficiency. Rapidly expanding management consultancy, Evoco, and leading inventory clerk organisation, Inventory Clerk, have both deployed Nuance’s leading speech recognition software to fuel staff productivity and improve speed of service to their customers.

Founded in 2006 and boasting a team of twelve consultants, Evoco works with clients to define and deliver projects and programmes that transform both the capabilities and perceptions of organisations. Chris Hewitt, Managing Director of Evoco, discovered the benefits of Dragon following a demonstration in 1998. He recognised that it offered a faster and more accurate alternative method to creating documents than the conventional practice of using the keyboard and mouse. Now an enthusiastic and committed user of the software, Hewitt claims Dragon enables helps him to be three times more productive when creating documents, or replying to email correspondence.

Hewitt also states that when creating or annotating documents, Dragon’s ability to turn speech into text almost immediately encourages an unhindered conscious stream of thought, facilitating a more detailed response to the document’s content. This benefits the clients who receive the finished report; thanks to Dragon, they can be assured that its contents and recommendations comprehensively reflect Hewitt’s 20 years of consultancy expertise and knowledge.

Inventory Clerk, the professional inventory clerk and training course and support organisation, is also using Dragon NaturallySpeaking as part of a workflow process that enables the company to achieve a rapid report turnaround time, deliver an optimised customer service experience, and help to lower the company’s IT costs.

Inventory Clerk franchisees use a digital dictation device when describing the status of a rental property. The captured voice file is then transcribed by Dragon, which helps to both dramatically speed up the document creation process, while also ensuring the accuracy of reports; the increased accuracy of the reporting helps reduce potential disagreement between landlords and tenants about the condition of a property.

As well as increasing efficiency, Dragon NaturallySpeaking 10 is also helping Inventory Clerk save money; because the programme is less resource consuming, entry levels PCs are capable of running Dragon, negating the need for the company to purchase expensive, high end computers.

Dragon NaturallySpeaking software from Nuance is used by millions of people – in the office, at home, at school, on the road, even in the operating room – to get more done faster by voice. The new release of Dragon delivers what matters most in speech recognition – superior levels of accuracy, seamless integration with the most popular PC applications, and unrivalled ease of use – and introduces new features that promise to help anyone get more done, faster.

For more information about Dragon NaturallySpeaking please visit the website http://www.nuance.co.uk/naturallyspeaking/


ENDS

About Nuance Communications, Inc.
Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit: nuance.co.uk.


Nuance, Dragon NaturallySpeaking, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its subsidiaries in the United States of America and/or other countries. All other company names or product names may be the trademarks of their respective owners, and in particular that Nokia is a registered trademark of Nokia Corporation.

The statements in this press release, relating to future plans or future events or services, are forward-looking statements which are subject to specific risks and uncertainties. These could involve particular market trends, competition factors and other risks described in the documents submitted to the US Securities and Exchange Commission. The actual results, events and services may vary significantly from the forecasts. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation.


Contact:

EMEA
Vanessa Richter
Nuance Communications
Tel: +32 9 2398031
Email: vanessa.richter@nuance.com

UK
Gino Mainolfi
NSPR Ltd
Tel: +44 1 628 502 602
Email: gino@nspr.co.uk

# # #

Founded in 1991, NSPR is a respected, creative and strategic PR agency, with a reputation for delivering results and retaining long term clients in the IT, telecommunications and new media sectors.