New Computer "How-To" Service Launches Saving Millions Of Counsumers Time, Money And Aggravation

PRLog (Press Release) - Mar 20, 2009 -
New York, New York--Computer Q and A (www.computerqanda.com), America’s first on-shore computer “how to” service has launched just in time to save millions of consumers time, money and aggravation. This innovative service is the answer to the problem so many Americans face each time they pick up the phone to get simple computer questions answered. We have all been victims of the outsourced call center where the representatives are located in a land far, far away. Most of the time it is impossible to understand what they are saying and often they do not have the ability to answer  questions that are not included in the scripts they are given to read from at these off-shore call centers. People are forced to wait on hold for long periods of time and get passed from person to person and many times never even get the problems solved, which leaves them feeling angry and frustrated.

The Computer Q and A service will provide solutions to all beginner and intermediate “how to” computer questions. The company’s motto is “computer help, made easy.” Customers will immediately reach an American-English speaking individual who will be located in the United States. These computer techies are all friendly and knowledgeable and promise to solve their customers issues and leave them smiling at the end of each call.

The company was founded by renowned CEO, Philip S. Budin when his son Cortland came to him and said, “Dad, there has got to be a better way.” Cortland was referring to a better way for people to get computer help over the phone, without the frustration of the outsourced call centers. We live in a society that seems to be so “time poor,” and when people have problems they want to have them solved efficiently. After doing some research, Philip Budin agreed with his son that there was no other service like this that existed and they would be the ones that were going to offer “the better way.” They put their heads and their IT knowledge together and that is how the company was born.

For additonal information about Computer Q and A, please visit www.computerqanda.com or you can contact me directly at elyse@prrevolution.com.

Photo:
http://www.prlog.org/10202746/1