USfidelis Customer Care Now Serves the Hispanic Market

PR Log (Press Release) – Mar 06, 2009 – Since its inception in 2003, USfidelis has made a commitment to differentiate themselves from competitors by providing each customer with outstanding service and customer care. This commitment is extended to all people regardless of national origin.

The population in the United States is made of a wonderful diversity of ethnic groups. Unfortunately, some American's still struggle to communicate because of language barriers. USfidelis is taking steps to remove those barriers, providing the Spanish speaking community the same levels of convenience and service enjoyed by English speaking customers. At USfidelis our customers receive exceptional personal customer care in English or Spanish. Sergio Gallegos, an experienced expert in the Warranty sector heads up our Spanish-speaking customer service team. "We want to provide all of our customers with the most comfortable customer care and the very best in vehicle protection. This new team of professionals allows us to do that," said Gallegos.

USfidelis is the industry leader of extended vehicle warranties and service contracts and is dedicated to providing automobile owners peace of mind protection from high auto repair costs. USfidelis has a record of solid growth and expansion having added more than 300 new associates in 2008 alone. "Our new Spanish-speaking customer care team is one more example of the commitment USfidelis has to providing each customer with outstanding service unmatched in our industry," said Gallegos.

"Our business is exploding with growth in this critical consumer sector, with about 500 calls a day. The feedback from our Spanish-speaking customers has been very positive," said Gallegos, "they love our warranty products and they love a live, caring customer service person that literally speaks their language and understands their needs."

USfidelis is a faith-based company, specializing in extended warranties that deliver peace of mind protection from high auto repair costs. The company uses its proprietary software to research hundreds of warranty plans from the top-rated insurance providers. A commitment to integrity and excellence has positioned USfidelis as an industry leader in customer service and sales. USfidelis stands behind every warranty with a commitment to treating every customer with honesty and integrity. Headquartered immediately outside St. Louis MO, the company is located in a state of the art facility employing more than 800 dedicated warranty professionals. For more information visit http://www.USfidelis.com