ASK Staffing, Inc. ( www.askstaffing.com ) recently needed to replace its aging telephone system during an office relocation. Alliant DataTel, Atlanta, Georgia ( www.goalliant.net ), a Zultys value added reseller since August 2004, was selected by Michael Dukes, ASK Staffing’s VP of Operations, to displace an out-dated Avaya Partner phone system with a Zultys MX30 media exchange.
Michael Dukes explains; “Michael Kirchhoff, of Alliant installed our office Category 5e cabling, network switches and the MX30 in a couple of days, held training sessions before we went live on the system, and was here throughout the deployment. He was available to us when we needed assistance. In addition to an enhanced phone system with dynamic features, we have already started installing remote Aastra 53i IP phones. We have an IM (instant messaging) feature that is available to the users of the company. From an administrative standpoint, Michael has been very helpful in answering questions, allowing me to learn the various features. I now can now make changes to the phones, add, edit and delete users without waiting on a tech to arrive on site, which saves us money. We have increased the response time to our customers and improved the efficiency of our employees with this great new technology. As a matter of fact, with being able to assist our clients more efficiently we are already expanding and adding more employees.”
“Our new system simultaneously manages both the data network and our voice communications. I am most excited about the unified management dashboard. Just by looking at the presence icons, I know when anyone on my team is speaking with a client or engaged in a meeting. This is possible anywhere we have an Internet connection, so we are now much better equipped to provide reliable service to our customers."
“We will realize our nominal initial investment in three to four months. This whole voice-over-IP project came off exactly like Alliant promised. The PSTN voice quality on a Cbeyond PRI is excellent and we could not be happier with our decision in selecting Zultys and Alliant.”
Zultys' award winning IP PBX systems offer an all-in-one turnkey system with pre-loaded software that does not require additional or external servers. It supports PC, Mac, and Linux equipment. Companies interested in learning more how they might benefit with a Zultys MX may contact Alliant at 1-770-441-9999.
About Alliant DataTel Inc.
Alliant DataTel, Inc., an Atlanta based company is a Zultys dealer. It was founded in 1996 to provide telecommunication and computer networking integration services to small - medium sized companies. The IT professionals at Alliant are committed to providing excellent service, quality products and valuable solution resources that help companies achieve their corporate goals.
Alliant is a one stop VAR from planning to deployment. Whether you are a Fortune 500 firm or an emerging organization, Alliant can help you plan, design and implement a robust IT infrastructure that grows with you. Find out more at www.goalliant.net.
About Zultys Inc.
Zultys, Inc. is showing what's possible for Open Standards IP communications, telephony and productivity enhancing collaboration. Our Open Standards IP technology is the building block for our award-winning IP PBX systems. Zultys develops products that enable companies and organizations in over 110 countries and 19 languages to deploy integrated communications systems.
Please visit http://www.zultys.com/
