Three interactive sessions will run on 18 and 25 March and 1 April at the Jubilee Library as part of the ‘Business Lifebelt’ package that has recently been launched to help businesses in the city get through the recession. The package has been developed by the City Council in partnership with Brighton & Hove Chamber of Commerce and Business Link Sussex.
The three events, designed specifically for retailers, will provide valuable advice from retail specialists and will feature ‘live’ case studies from successful local businesses. All attendees will also have the opportunity to create a practical action plan to apply in their own business. The events will be hosted by JD Training, themselves, retail specialists.
Wednesday 18th March
How to get on top of cashflow and keep going!
Reduce costs and maximise income – how to manage risk, opportunity and growth in a practical and realistic way.
Local case study – Harmony Carpets
Wednesday 25th March
Enhance the customer experience through successful selling techniques
How to capture and keep customers without a hard sell and still increase their average spend.
Local case study – boutique opticians – Frames in the Lanes
Wednesday 1st April
Build great service from the inside out
What does a business with happy customers and staff look like? How to effectively retain people through great service and rapport.
Local case study – children’s shop, Cheeky Monkeys
Soozie Campbell, City Centre Manager will be at each of the events to offer a welcome and introduction.
“Independent retail is vital to the economy of Brighton & Hove and we want to see this sector survive the recession and continue to prosper. These events have been designed specifically for retailers in the city. I would encourage all shop owners and managers to give up a little bit of their time and take advantage of all these free sessions which stand to offer them valuable support during these challenging times.”
The events will run from 6.00-9.00pm on each of the dates.
Places are free, but limited.
To find out more about Business Lifebelt and to sign up to the events:
Visit: www.businessinbrighton.org.uk
Email: businesslifebelt@
Telephone: 01273 719097
Ends
CONTACTS
Sarah Springford, Director
Brighton & Hove Chamber of Commerce
director@businessinbrighton.org.uk
01273 719 097
Or Fay MacDonald, Events Chair
Brighton & Hove Chamber of Commerce
fay@diosamedia.com
07880 896 131
Alan Stone
Press Officer
Brighton & Hove City Council
Alan.stone@brighton-
01273 291034
