Reliable Delivery Delivers for Grand Rapids’ Medical Community

There are many different delivery services to choose from in Michigan, but for Saint Mary’s Health Care in downtown Grand Rapids, the choice is clear.
By: Reliable Delivery
 
Feb. 26, 2009 - PRLog -- There are many different delivery services to choose from in Michigan, but for Saint Mary’s Health Care in downtown Grand Rapids, the choice is clear. Laboratory manager Stephanie Eckley, MT (ASCP), remembers dealing with other courier services. “In the past, we didn’t have a convenient, reliable way to track the pick-up or delivery of our samples or specimens.” Dealing with the transport of time-sensitive medical materials, easy access to a comprehensive, continuously updated scheduling system is essential; however, previous delivery services didn’t offer this feature.
   Reliable Delivery (www.reliabledelivery.com) presented Eckley and her colleagues with a streamlined, trustworthy solution to their delivery and scheduling concerns. This Web order system, which may be accessed and updated online, allows the laboratory staff at Saint Mary’s Health Care to stay on top of the scores of specimens they deal with each day. Now, they no longer need to worry about sending out more than one courier for the same pick-up. Even more significantly, the advanced features of the software facilitate detailed, specific analysis of trends, costs, areas for improvement and more.
Eckley shares that Reliable Delivery made sure that everyone who would be using the software understood the various functions before the new process was set in motion. Although the switch was a major one, Reliable Delivery strove to make the process trouble-free, keeping lines of communication open and promptly answering any questions that arose.
   “With the sheer volume of our operations, a certain amount of growing pains would be inevitable with any change. But after the initial learning curve, everything flowed very smoothly,” says Eckley. “They were extremely helpful throughout the process.” And if customers had any issues or concerns, Reliable Delivery was quick to respond.
   The couriers employed by Reliable Delivery also made a positive impression on Eckley, her colleagues and many of the companies they deal with on a regular basis. “The couriers are very professional, which is important because they can be seen as an extension of our services by other businesses. They are punctual, dress in crisp uniforms, and they instill a sense of dependability.”
   Overall, Eckley is very pleased with her experience since Saint Mary’s Health Care chose to go with Reliable Delivery for their vital medical deliveries and pick-ups. “The Web order system they offer has made a great difference in our day-to-day operations,” concludes Eckley. “It greatly improved the overall transmission of our information. For us, that’s been the most valuable benefit of working with Reliable Delivery.”

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Reliable Delivery (www.reliabledelivery.com) is Michigan’s largest same day courier and express delivery provider in the Metropolitan Detroit, Ann Arbor, Flint, and Grand Rapids areas. Our facilities, located near Metro Airport (DTW), Bishop International Airport (FNT) and Gerald R Ford Airport (GRR), are one reason we enjoy an unparalleled reputation for speed, efficiency, and dependability. With our comprehensive, yet individualized services, over 2,000 companies regularly entrust their shipping needs to us. Everything from an envelope to a truckload-24 hours a day, 7 days a week, 365 days a year!
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Source:Reliable Delivery
Email:***@reliabledelivery.com
Zip:48174
Tags:Michigan Delivery, Detroit Delivery, Grand Rapids Delivery, Medical Deliveries, Medical Delivery, Medical Transport
Industry:Biotech, Medical
Location:Romulus - Michigan - United States
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Page Updated Last on: Feb 26, 2009



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