It is my understanding that all of us "Telephone Answering Services" are for the most part offering the same message delivery options these days, to view ours please visit http://www.symmetryplc.com/
This little list should help businesses planning on using an answering service, and for answering services to learn of other message delivery options they may are not aware off.
> Fax: An automated system that faxes messages to you immediately after receiving a call or at certain hours of the day.
> E-Mail: Instantly delivered to your email address (or multiple e-mail addresses) immediately after receiving the call or at designated times.
> Pagers: For companies using alpha pagers and pager systems, messages are paged to the on-call representative your own call center operator to call the us to get their message.
> Live Message Delivery / Call Patching: If there are certain calls you wish to be notified off, most answering services can put your caller on hold, contact you, patch the caller through to your line.
> Online: A fairly new service for many telephone answering services, your messages can be accessed via your web browser on our website. You will also be able to alter message delivery options and your call log for all your inbound and outbound calls.
> SMS Text Message: It's safe to assume that everyone has a mobile phone these days; we are able to deliver a 160 character to message direct to your mobile, regardless of which network carrier you use. These messages are delivered instantly.
> Online Diary: Your diary is maintained as a partnership between your telephone answering service and yourself. We can fill out your open slots with appointments and notify you of the new entry, you can add, edit and delete appointments online.
For more information on our services, please visit our website www.symmetryplc.com. We are currently offering a 7 day free trial. You can also call us free on 0800 652 2231
