Hesse brings 20 years of software industry experience, in both enterprise and consumer products, to MaintenanceNet. Most recently, he served as vice president of engineering for Intuit’s consumer tax group, where he led software engineering teams in the development and maintenance of shared technologies supporting TurboTax and other products. Prior to that, Hesse was CEO and president of Focus Now Solutions, a software solutions and consulting company that he co-founded in 2004.
“MaintenanceNet will draw upon Fritz’ wealth of experience as we transition into the next phase of our growth,” said Scott Herron, CEO of MaintenanceNet. “With our expansion into the European market, and business on the rise with global manufacturers, we need a leader with his operational expertise to guide us through the many challenges that come with worldwide growth and success.”
According to Hesse, MaintenanceNet has positioned itself at the forefront of an emerging data analytics movement, with on-demand software that helps manufacturers increase service sales while strengthening relationships with customers and channel partners. “MaintenanceNet immediately impressed me with its talented team of executives, who have built the company into a leader and innovator in a market that is thriving during the current economy,” said Hesse. “My role will be to create operational excellence and ensure on-time delivery of our solutions, while maintaining the highest levels of quality as the company expands.”
Earlier in his career, Hesse spent 15 years with J.D. Edwards (acquired by PeopleSoft and then Oracle Corp.) in roles including vice president of engineering for CRM and ERP products; vice president of development operations and software quality; director of development;
MaintenanceNet is the leading provider of extended warranty and maintenance contract management services. The company’s Service360 technology platform provides proven increases in overall profitability and revenue for manufacturers. MaintenanceNet’