President & CEO, Andrew Bullen explains, “I believe that the recent increase in client base is due to our business model. IES positions itself as the software solution for the future of freight. One significant opportunity has been ISF. With ISF, we are specifically targeting and supporting the Customs Brokers. IES views all our customers as partners, and as such we were the first out the door with an ISF Solution that Brokers could offer to their customers. I believe that this is the fundamental reason why IES rocketed to the forefront of the industry in this arena.”
“In regard to ISF in particular, there was a lot of heated debate in the industry regarding the impact that this would have on the trade community. One of the initial concerns was that sensitive information would be proliferated worldwide. IES offers the core technology to provide visibility and data entry to only authorized parties, thus securing and safeguarding confidential information.”
Bullen continues, “As we celebrate our twentieth anniversary, we have proved to be a major player that adapts to the industry’s needs. Prior to the ISF filing live date, we had been testing ISF with CBP for over six months, well ahead of the curve. Helping Customs test ISF proved to be well worth the effort not only in understanding and unraveling the complex regulation, but also providing a truly viable solution where the Broker would remain in control.”
“Having the choice of a Web-Based Solution and a Desktop Application for ISF provides our clients the best of both worlds. IES strongly believes that Importers will want their trusted Customs Brokers to review and submit this data on their behalf – our solution allows that. Simply stated, IES is a Customs Brokers’ Solution for ISF.”
About IES, Ltd.
In operation for 20 years and with offices in the US and Hong Kong, IES is one of the largest software transportation companies in North America. The IES suite of import and export solutions has served freight forwarders, NVOCCs, Customs house brokers and other transportation intermediaries who seek advanced systems to manage growth, differentiate their service and improve profitability. As the leading Logistics software provider in the United States, IES is the only company to offer a complete AES, ACI, NVOCC, and supply chain solutions along with ABI, NVOCC, freight forwarding, warehousing [WMS] coupled with statistical analysis and fully integrated accounting products. IES solutions are available as both a managed service and a packaged software.
IES is a proud member of the following industry organizations:
Operated in over 70 countries with thousands of users and millions of daily transactions, IES is the proven solution for the most demanding, mission-critical logistics automation needs.



