SecurityCoverage Announces Release of TotalTech

Feb. 5, 2009 - PRLog -- Most would agree that having your computer repaired is about as fun as getting your car towed; even worse, you have to put your life on hold as you wait for days or even weeks until your computer is up and running again. What if there was a way to bring outstanding technical support right to your computer without leaving your home or office, and for a value price? What if there was a service that provided both a 48-hour guarantee and a free diagnostic service? What if that same service also offered an affordable membership program for unlimited support? Fortunately the solution is available today, and the solution is TotalTech.

“As customers turn to service providers for help with broadband connections and associated problems, telcos have the chance to increase revenue broadening their tech support offerings.”
-Ed Gubbins, TelephonyOnline, 22-Dec. 2008

Built and maintained by SecurityCoverage, TotalTech is a complete turnkey offering built to be branded and sold by service providers looking to provide virtual Geek Squad®-like services to their customers without large upfront costs. Our trained U.S.-based technicians are on-call 24/7, and offer affordable one-time services and annual subscriptions for Windows and Mac.

Utilizing secure remote technology, TotalTech technicians are able to connect to your computer safely over the Internet and fix the problem while you watch. You see everything that’s happening, and it’s faster, cheaper and more secure than taking your computer out of your home or office. You can take control of the session at any time, and when our secure connection is closed, technicians no longer have access to your computer. TotalTech also understands that your time is valuable and when it comes to technology, you just want it to work. That’s why TotalTech’s staff speaks English first, and computer jargon second. Trained technicians work diligently to solve the problem, which gives you less downtime and lost productivity. Technology exists to make your life easier and TotalTech is here to keep it that way.

Not only is TotalTech a new innovation in computer and peripheral repair, it’s also one of the most affordable solutions on the market today. With the average retail store appointment costing over $175 and in-home service costing up to $250, TotalTech offers the same professional services at a much more reasonable cost. These services range from $49.95 for a one-time session up to a complete annual subscription with unlimited tech support for only $169.95/year. That’s an entire year of service for less than you would pay at a retail store for one visit. In addition, TotalTech stands by its services with an unmatched quality guarantee. We will fix your computer problem or you pay nothing.

About SecurityCoverage
SecurityCoverage provides fully managed, fully supported, corporate-style desktop computing security and technical support services to individual users through a partnership group of Internet Service Providers, Telecommunications and Cable companies, and Financial Institutions across the nation. Based in Cedar Rapids, Iowa, the privately owned company offers SecureIT, SecureIT Live, and SecureIT Plus as well as Online Backup for seamless data backup and recovery. These products and services give individual users the same level of “hands-free” support, “hands-free” protection, and convenience large corporations provide their employees. Product and company information is available at www.securitycoverage.com.

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SecurityCoverage provides fully managed, fully supported, corporate-style desktop security, online backup, and technical support services to individual users through a partnership group of Retailers, ISPs, Telecom and Cable companies across the nation.