When Greg Knox got to his office one day in November, he had no idea of the firestorm he was about to set off. It started that morning when the president of Knox Machinery in Franklin, Ohio sat down at his computer and started checking e-mails.The first one he came across was a letter from Troy Clarke, president of General Motors North America, asking the company's employees and suppliers to lobby for a bailout of the domestic auto industry.
To put it lightly, Knox didn't think it was a good idea.
“The letter I wrote back was a quick ‘spleen vent' to let Detroit know what I thought about the bailout,” he told Manufacturing & Technology eJournal. “I copied my mom and a small handful of customers before hitting the send button. I thought I had spoken my peace and was done with it.”
Within days, Knox's response – which, in no uncertain terms, pointed out the failings of management and unions at the Big 3 - had become one of the hottest viral e-mails in the country. He said calls began rolling in, first from around the country and then from all over the world.
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