NoShore Group has Extended its BPO Center in Baja California, Mexico to Support U.S. Customers

Jan. 16, 2009 - PRLog -- San Diego, CA and Tijuana, Baja California, Mexico. NoShore Group announced today the extension of its BPO center located in Tijuana, Baja California. The center’s primary purpose is to support U.S. companies.  In addition to provide cost-effective, high-quality solutions to its clients, NoShore Group’s BPO Services provides more transparency and easier logistical implementation than its competitors outside of North America (i.e. India, Philippines, etc.) because of the BPO center falls within the Pacific Time Zone and is within close proximity of the United States.
NoShore Group’s new facility specializes in end-to-end outsourcing operations for customers with experience in outsourcing and customers new to outsourcing alike. This is because the company specializes in analyzing each customer’s business operations and devises a business process and cost plan to maximize each client’s return on investment (ROI).
The new facility in Baja California, Mexico allows NoShore to maximize its customers ROI because of the transparency the center provides. Unlike other offshore or nearshore centers, the NoShore Group BPO solution center allows the customer full control over their operations from any city in the United States. Furthermore, NoShore Group’s U.S. Office is located in San Diego which is only a 25 minute car ride away from the solutions center itself. Consequently, the group has a unique approach that allows customers to take advantage of the reduced labor costs of Baja California, which are cost-competitive with other outsourcing markets (e.g. India, Phillipines, etc.), with less logistical hassle.
Specifically, in order to achieve this heightened control, NoShore Group allows its customers internet-based video access to the solution center itself. Customers can actually view the assigned employees in real-time as they work on the customer’s business problem. This also allows customers to make adjustments in real time, as opposed to the 24 hour cycle delay that is common in other offshore markets. In addition to full transparency, NoShore Group has access to the best engineers and programmers. Because of NoShore Group’s immediate access to Mexico’s top universities, not only are its teams technically well-versed, but they also posess the English skills necessary to do business in the United States. This minimizes the potential for “cultural disconnects” and increases customer satisfaction.
Lastly, NoShore Group has excellent relationships with industrial and government decision makers in the region.  This direct government support allows the company to provide best-in-class solutions to its clients


About NoShore Group
NoShore Group offers outsourcing services specializing in System and Application Development and BPO-Call Center solutions guaranteed to significantly cut costs and improve quality with total transparency and accountability. To learn more or to contact NoShore Group, please visit http://www.NoShoreGroup.com or Email: info@NoShoreGroup.com

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NoShore Group is a System & Application Development and BPO & Call Center provider that specializes in outsourcing business services. NoShore Group center of operation is in Baja California, Mexico having sales offices in San Diego and around the world