PROGRAM TITLE: Effective Branch Management
VENUE
Nusa Dua - Bali
DURATION & DATES
5 days
* 03 - 05 June 2009
* 11 - 13 November 2009
PROGRAM DESCRIPTION & OBJECTIVES
This program will cover the specific problems of a branch manager. It will cover branch marketing & sales, customer service, finance and hr management. It will explain and document the practices of an effective branch manager. It will show participants how to manage a group of people from different departments for maximum effectiveness. After attending participants will be better able to:
* Prepare branch annual and other periodic plans
* Manage the branch operations & people
* Communicate and cooperate with HQ
PROGRAM CONTENT
* Concept of effective branch management
* Preparing branch operational plans
* Preparing the branch budgets
* Creating a high performance team
* Leading multi-functional teams
* Branch sales management
* Branch customer relation / service management
* Branch finance management
* Branch asset management
* Effective communication & cooperation with HQ
LEARNING METHODOLOGY
The methodology is based on experimental & interactive learning, i.e. participants will learn by doing. We will use short lectures, group discussions, individual & group exercises, case studies and activities.
COURSE FEE
* US$ 2000.- per person, net into our account
* Including a certificate, refreshments, lunch, stationery and writing instruments
REGISTRATION
Publimaks International
Phone : +62 21 7456755
Fax : +62 21 7452049
Email: bali@publimaks.com
Website: http://bali.publimaks.com
