Document Data Solutions LLC
5 Old Town Park Rd Suite 91
New Milford, CT 06776
860-350-2849
PRESS RELEASE
Finally, High Speed Postal Automation Machine Users Get Faster
More Reliable Tech Support with Document Data Solutions
New “Service In Seconds” technology saves Time and Money!
(New Milford, CT) December 02, 2008 – Document Data Solutions (DDS) today introduces Service In Seconds™, a new internet technology for high speed machine vision systems on mail, printer, and sorter automation machines which make it possible to have high up time and on-demand support remotely at a click of a mouse.
The DDS Service In Seconds™ technology is now integrated and available on all DDS systems and software and can be accessed via the internet at www.ServiceInSeconds.com
The Mail processing, Sorting and Printing automation industry has long been hampered by a mentality of having to send personnel out to the field to fix, repair or educate operators of high speed mail automation systems. The debut of DDS Service In Seconds is a commitment to high quality remote access at affordable prices. The new service removes the necessity to send personnel every time to a customer location; this saves the end user both time and money, when a customer has a question a DDS professional can view the system remotely in “Seconds” and see in real time what the operator is seeing, this allows DDS and the client to work out a solution that is quick, efficient, and cost effective. The clients system is not down for hours our days and the client does not have to pay for a service call to get the systems up and running again. Robert Ellis President of DDS said “DDS prides itself on having the best and fastest service in the industry. Service to DDS is the most important part in keeping customers coming back”
The first service of its kind driven by experienced mail automation veterans, DDS’s goal is to save clients money on routine questions and service, improving up time, quality and eliminating unnecessary and costly onsite service calls imposed by other companies.
The DDS “Service In Seconds” system has been field tested and is currently in operation throughout the USA to current DDS customers.
Here is what DDS Customers Say
“Saving money and more importantly up time is a no-brainer, plain and simple before the “Service In Seconds” service was available we had to either try to work out a question on the phone and describe what was going on or schedule a visit with a tech person, both options took us off line and slowed or shut down production,”
To find out how your company can benefit from remote technical support at a fixed cost please contact our sales dept at sales@dds-usa.com and one of our sales team members will contact you shortly. Or give us a try at www.ServiceInSeconds.com
About Document Data Solutions, LLC
Document Data Solutions provides high-speed, real-time Quality Control, Data Collection, Reporting and Management tools to the leaders in digital print and mail automation. We've developed real-world inspection and verification solutions for laser printers, inserters, inkjet printers and finishing equipment.
Editors: Interview opportunities and graphics are available.
Contact: Robert Ellis Document Data Solutions
email: robert.ellis@
or call the DDS: (860) 350-2850
http://www.dds-
Copyright © 2008 Document Data Solutions, LLC. All Rights Reserved.
iDataPrint, iDataScan the DDS logo are trademarks of Document Data Solutions LLC.
Other marks are the properties of their respective companies.
