Web Service Monitoring Company Identifies the Five Major Causes Of Web Service Interruption

PR Log (Press Release) – Nov 20, 2008 – Orlando, FL – Website monitoring company Web Service Guard recently released a statement on the five major causes of website service interruption.  According to Steve Walterhouse, Vice President of Web Service Guard, the five major reasons for IT failure are; software application failure, operating system failure, hardware server failure, network failure, and misconfiguration.  

Any website downtime can harm a company if customers try to visit it and find that the website is down, Walterhouse said.

"Every minute is vital when running a website in your business, as it is the easiest way for potential customers to learn about your company.  But unfortunately, an average business owner with a website will experience at least one hour of IT failure each month," said Steve Walterhouse, vice president of Web Service Guard.  "Our company understands that importance and it’s our job to notify you as soon as the site goes down so it can be fixed and minimal time is lost."  

A recent study has shown that about 20 percent of service interruption can be caused by technology failures and environmental factors, 40 percent can be caused by application crashes like bugs or incorrect updates, and another 40 percent is from human error.  

Making matters worse, when a business web site goes down, many business owners may not learn about it on their own for hours or even days, resulting in disgruntled customers and possible lost sales, and harming the company’s image, Walterhouse explained.