Express Service Industry in India is amongst some of the largely unorganised industries in India. Also, since the industry is not much touched upon by researchers, not much authentic and reliable data relating the industry is publicly available.
Through this report, It has made a concerted attempt to elucidate facts about India’s Express Service Industry - from its evolution in India to its current state, its significant features, current size, growth rate, etc. The report is supplemented by statistical data on various areas such as pattern of industry’s revenues in terms of document & non-document mix, international & domestic mix, volumes handled, share of different modes of transport that handle the business, comparison of strengths and weaknesses of the different segment players, etc. which has been collated on the basis of market research of the industry players as well as the end-users of the services rendered by the express industry.
The report also highlights the perceptions of the industry players on various issues concerning the industry and it concludes by identifying the numerous opportunities for the industry and its and outlook for the coming years.
Topics :
1 Methodology Adopted For The Study
2 Executive Summary
3 Express Industry – Definition, Global scene and its Evolution in India
4 Major Features of India’s Express Service Industry
4.1 Broad segments for classification
4.2 Fragmented players
4.3 The hub and spoke model
4.4 Wide difference in scale of operations of the different categories of players
4.5 The level of overall trade impacts all players
4.6 Regulations and major entry-barriers
4.7 Specialised and value added services
4.8 Revenue break-up
4.9 Relevance of size
4.10 The Indian Postal Department
4.11 Contribution to customers’ operational efficiency
4.12 Contribution to employment generation
4.13 Contribution to the exchequer
4.14 Contribution to India’s GDP
5 Major Issues Concerning the Industry
5.1 Postal Regulations
5.2 Adverse impact on investments in the industry
5.3 Increasing cost of fuel and manpower retention
5.4 Speedy customs clearance
5.5 Service Tax
5.6 Fringe Benefit Tax
5.7 Unprecedented exigencies, events and natural calamities
6 Recent Trends
6.1 The internet era
6.2 Postal Department could give a tough competition
7 Opportunities and Outlook
7.1 Shrinking global trade barriers
7.2 Growth in global trade and stability
7.3 The Indian growth story
7.4 Banking and Insurance, Automobile, Telecom, Retail and IT& ITES to be amongst the major growth drivers
7.5 Competition on price front to increase
7.6 Extended reach to the upcoming cities will help drive up volumes
7.7 Opening of Indian skies to benefit India’s express industry
7.8 New vistas for India’s express industry: Need to look beyond conventional services
7.9 Synergies and consolidation amongst players in the industry
7.10 Meeting the challenge of increasing customer expectations
8 Perceptions of End-users of Express Services
9.1 Market scenario
9.2 Consolidation – Entry of global players
9 Annexure to the Report
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