East Randolph, VT – This week Arlene Disbrow, president of Crucial Communications, LLC and inventor of the ‘Point to Communicate’
Sue Delarusso, nurse manager, called Ms Disbrow for an appointment in late September after reviewing her brochure and information on the website. Ms Disbrow was met with open enthusiasm by the department heads of nursing, ICU, ER, case manager, and activities director. When asked if Ms Disbrow could use the booklet to communicate with those present, she opened the meeting by pointing to “How are you?” For about ten minutes everyone used the booklets to communicate with each other. Disbrow also showed how one who does not know our language or cannot read or hear can still communicate. Everyone concluded that the booklets are a true asset to both medical professionals and patients whether in the hospital, nursing home or at home.
These innovative booklets offer an opportunity to those who still have their mental clarity the power of communication with family, caregivers and friends. Disbrow developed the system when her father lost his ability to communicate to Parkinson’s and Lyme disease. The system is a sophisticated pictorial reference booklet of illustrations that enables a person to convey his or her needs and desires by pointing to the corresponding pictures to communicate their thoughts and needs.
The Point to Communicate Booklets meets the requirements of the Americans with Disabilities Act, Vermont’s Act 53 Hospital Report Card, Medicare’s Patient Bill of Rights and the National Joint Commission’s Communication Bill of Rights.
For more information, visit the website: http://www.PointToCommunicate.com
