Since opening its doors in August 2008, demand for their product and services has increased rapidly. Nearing 200 credit card machines in their inventory, it was necessary to hire additional staff to ship and deploy the equipment to the various locations. “Going wireless is the only way to go,” remarked customer service manager, KaDeana Franks. Their client base is nationwide, ranging from New York to Hawaii, and everywhere in between. “If a cell phone will work at your location, so will our wireless credit card machines,” added Franks.
On the wall in their corporate office in Tacoma, Washington, is a large map of the USA with 200 blue pushpins. Each pushpin represents a credit card terminal and its current location, flagged with its customer information and contact information. Franks noted, “We joke around here that our terminals have the best job at GoMobile. The terminals travel the US and attend many upscale and fun events. ” She later added that GoMobile Commerce staff may accompany the terminals if the event calls for over 10 machines.
In late August, GoMobile opened its doors in Maui, adding an additional office outside the mainland. Their future plans are to increase their presence in the east coast, with a new office and new deployment facility on the horizon.
As the shipping department is fully staff, so is their sales and support. While economic times may be uncertain, one thing is certain: GoMobile Commerce has captured a unique marketplace and demand and is headed for steady growth.
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Wireless credit card machine rental, sales, and leases, nationwide service and 24 hour support. Turn key solution for mobile businesses, trade shows, auctions, etc. Merchant service accounts are available, but you are not required to change your provider.