Virtual Assistants, or virtual support specialists, work from their own facility with their own equipment and software. Communication is done via email. Projects are completed in a timely manner and delivered by way of email, mail, fax or courier. Almost all administrative and other office projects can be done this way.
According to Edward Poll, Virtual Help: An Outsourcing Relationship With a Virtual Assistant Can Complete Your Team, Law Practice Today (April 2006) (available at http://www.abanet.org/
The advantages of hiring a virtual assistant or virtual support specialist are obvious. Money is saved because you pay your virtual assistant for the time spent on a project and not for coffee breaks or other personal business done while on the clock. Time is saved, especially if you are a small business owner or solo attorney, because you no longer have to do all of the administrative work yourself. There are also the factors of space and employee benefits, neither of which you need to worry about. Virtual assistants work from their own facility and are considered independent contractors who are not entitled to employee benefits.
Again, according to Edward Poll, “[a]s an independent business owner, the VA is neither employee nor subordinate. VAs more closely resemble an accountant or any other business consultant with whom the lawyer has an ongoing, collaborative relationship. They become familiar with your practice and attuned to your business needs as much as any service provider engaged for a substantial length of time.”
About CrackerJack Support
CrackerJack Support LLC (http:www.crackerjacksupport.com)
In addition, CrackerJack Support offers paralegal and legal secretarial services. Our freelance paralegal can be obtained by a supervising attorney on an as-needed basis. We are available to take on short-term and long-term projects.
We can help you by offering flexibility, convenience and experience. We are available to help with the preparation of correspondence and pleadings, scheduling, transcription, file organization and litigation preparation.

