Many directors misunderstand their roles. They are obsessed with their own importance and avoid risks rather than create opportunities according to Prof. Colin Coulson-Thomas speaking to business leaders in Sao Paulo, Brazil: “Good governance should not be about box-ticking, feeling important and ensuring one’s remuneration is in the top quartile. There is so much more that many boards could do to provide strategic direction and create a better future.”
Coulson-Thomas, author of ‘Developing Directors’, believes a new approach is required: “Direction is different from management, and the focus of many directors needs to shift from maintaining their status to maximising their contribution. The emphasis should be upon ensuring the success of the company and the right board can massively improve the prospects of an enterprise.”
The professor who is himself an experienced director examines the approaches of directors to determine what the more effective board members do differently:
According to Coulson-Thomas better boards can distinguish themselves and secure competitive advantage during an economic downturn: “In boom times even indifferent companies find opportunities. When the going is hard, and while others batten down the hatches, good directors do more than just cut costs. They focus upon key corporate activities such as bidding, pricing, account management and purchasing. They ensure critical success factors are in place in these areas and that members of important work groups have the support they need to excel.”
Coulson-Thomas believes policy shifts in the boardroom can have a profound impact upon a company’s future and corporate culture: “How a board handles risks is critical. The traditional approach involves checks and reviews which cause delays and increase costs. People focus on compliance rather than customers. Building checks into processes and support tools can prevent errors, lower costs, boost performance and free people to quickly produce bespoke responses.”
A focus upon certain key activities is vital. Coulson-Thomas finds: “Many boards devote great effort to improving performance in areas that are not important to customers or contributing to the ‘bottom line’. They give insufficient attention to activities that really matter and ensuring essential success factors are in place.”
The role of board chairman is crucial. Coulson-Thomas explains: “An effective chairman ensures directors are competent and a board is effective. Individual and collective performance should be regularly reviewed. Directors should be asked what they would like more of or less of to add more value. Good chairmen recognise that while having the right board and committee structure helps, corporate performance reflects the behaviour of directors - what they do in and out of the boardroom.”
Directors of over 4,000 organisations from smaller firms to major corporations and public bodies have participated in Prof. Coulson-Thomas’
Twenty five courses for directors and boards on particular activities that are vital for corporate success are also available. For details visit http://www.adaptation.ltd.uk. Further information can also be obtained from Prof. Colin Coulson-Thomas via http://www.colincoulson-
Details of critical success factors for key corporate activities that have been identified by Prof. Coulson-Thomas’
Coulson-Thomas’
Prof. Colin Coulson-Thomas, an active consultant and experienced chairman of award winning companies, is the author of ‘Developing Directors’, ‘The Knowledge Entrepreneur’
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