Xceed Recognized “One of the Best 10 Rising Stars”

Sept. 2, 2008 - PRLog -- For three (3) years now, The International Association of Outsourcing Professionals (IAOP) has been successfully running the Global Outsourcing 100 program and its sub-lists. This year, Xceed, was recognized by the International Association for Outsourcing Professionals (IAOP) as “One of the Best 10 Rising Star Companies” in the Global Outsourcing 100 program sublists.
The IAOP is the global standard setting organization and advocate for the outsourcing profession. It brings together the world’s leading outsourcing customers, providers and advisors in a powerful, active and growing global association to exchange thought leadership, share best practices and network to maximize their effectiveness at using outsourcing as a management tool. IAOP has 40,000 corporate, professional, and associate members worldwide and is leading the effort to transform the world of business through outsourcing.
IAOP runs the Global Outsourcing 100 program and its sub-lists every year with an independent Evaluation Team. This year the evaluation team was led by IAOP’s Managing Director of Thought Leadership Jagdish Dalal, a Certified Outsourcing Professional (COP). These lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. Xceed has been recognized in four (4) categories: One of the Best 10 Rising Stars in Number of Employees – One of the Best Companies in the Government, Technology and Telecommunications Sectors – One of the Best Companies in Customer Relationship Management (CRM) services – The Company with the Most Employees in the Middle East.
In that respect, Ossama Nazmi, Xceed’s Vice President of Marketing and Business Development commented “Xceed’s recognition in the IAOP Global Outsourcing 100 sub-lists is a great acheivement which comes in line with Xceed’s corporate strategy to be a global company providing value added business process outsourcing services.”
Being recognized in the IAOP Global Outsourcing 100 Program reinforces Xceed’s position as a key Business Process Outsourcing (BPO) contender in the global BPO race. Xceed has sustained an annual growth rate of 50% over the past four (4) years by excelling at providing value added, innovative solutions across a selection of vertical sectors.

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Xceed is a fast growing global provider of quality multi lingual business process outsourcing services, offering integrated customer care, technical support and associated back-office processing for commercial and governmental clients worldwide. Xceed is one of the largest contact centers in the Southern Mediterranean region with its main site located in Cairo, Egypt with a total capacity of 1600 seats. Xceed manages programs for clients covering four (4) different continents, in eight (8) different languages.

Xceed is the first COPC®-2000 certified contact center in North Africa and Southern Mediterranean Region. Xceed is also certified in the following: ISO 14001: 2004 Environmental Management Standard; OHSAS 18001:1999 Occupational Health and Safety Management Systems and ISO 9001:2000 Quality Management System.