Print Audit - The Print Management Company
Calgary, Alberta - Similar to many office equipment dealers, Kearns Business Solutions found themselves wasting time, manpower, and money – all to collect meter read data that wasn’t 100 percent reliable. When the business solution company sought help, it analyzed a number of fleet management solutions and settled on Print Audit’s Facilities Manager, a dealer sales tool designed to remotely collect meter reads, automate supplies fulfillment and report service information for managing fleets of copiers, printers, fax machines, and multi-function devices.
"Facilities Manager continually came out ahead with a lower overall cost of operation than a self-hosted solution," said Ken Stewart, the Director of Technology at Kearns. "Facilities Manager’s hosted architecture is working extremely well for us."
Kearns’ overall experiences with the Facilities Manager software have been released by Print Audit in a two-page case study, available for download from their website.
Before using Facilities Manager, Kearns was spending an excessive amount of time and resources on collecting meter reads and using out-of-date methods such as phone calls and faxed meter requests. All in all, the company wasn’t accounting for approximately 10% of meter traffic due to inefficient processes and dated technology.
After working with Print Audit, the case study shows that Facilities Manager has reduced personnel time for meter collection by over 2500 hours per year and now yields an $8,000 return on investment. Kearns also rediscovered 200 printers previously thought to be decommissioned.
"I would recommend Facilities Manager to anyone who is looking for an accurate and comprehensive fleet management solution," Stewart is quoted as saying in the study. "It installs in just 15 minutes and can scale networks of any size. Print Audit’s IT support is also the best I have ever encountered."
Additional dealer and end-user case studies are available for download at Print Audit’s website.
"We deeply appreciate Kearns’ time commitment, openness, and overall assistance concerning the case study," said John MacInnes, President and CEO of Print Audit. "We hope this case study will illustrate to dealers the benefits of automating their managed print services program with Facilities Manager."
The complete Kearns Case Study can be viewed online at:
http://www.printaudit.com/
