Moka recently launched The m! Shop

PRLog (Press Release) – Aug 07, 2008 – Moka General Trading LLC, the agent of Godiva, Saeco & Segafredo Zanetti in the UAE has announced the launch of The m! Shop as part of its expansion on  August 2008.

Moka accredits its consistent sales growth through exceptional customer service and high quality product offerings which had been the primary and continuous strength of the company in the Retail & HoReCa business sector.

With the addition of The m! Shop in its portfolio, Moka targets to reach the currently booming e-commerce market in the UAE.

Moka formed an in-house Web Solutions & E-Commerce Department managed by Ms. Sheryl D. Enduma to ensure the same high quality service it is long known for.

“The backbone of the e-commerce is focus in a simple, easy to navigate platform and user friendly interface. The strength is the deep concentration of providing the highest quality products and services with consistent focus on clients. This is how we succeeded in our traditional outlets, and this is our concentration in making The m! Shop succeed as well.”

The strategic approach involves special handling and delivery without the use of any third party services to ensure that gifts & gift packages are well managed by knowledgeable delivery drivers to ensure that high quality is retained in between due to the sensitivity of the chocolate and other consumable products with the weather in the UAE.

A specialized team of Moka technicians will handle delivery of coffee machine and equipment for on-the-spot delivery and usage training to gift recipient.

“In this day and age where the internet is over-used, online retailers forget to focus in the most important part of their business – the clients.”

“We are not software developers, we are traders, and we will continue to be traders by incorporating technology in our traditional way of handling business. We offered this capability to our clients and future clients as an added service, but it will run in a traditional high quality service that we had been practicing in our mortar-and-brick boutique outlets.”

The m! Shop aims to be a trademark in holding the title of being the finest gift delivery service in the UAE.