Internet Grievance System (IGS)
Not only does using traditional grievance software tracking applications, such as filing cabinets, create an unproductive work environment, but it also increases the chances of losing crucial grievance documentation. Lost documents can take many adminstrative hours to track down, and ultimately the individual affected is the union member who originally filed the grievance.
There is a much easier way to track grievances and that is online. Web-based grievance tracking is not a new technology. The Internet Grievance System (IGS) was the pioneer of this technology in 1998 by creating the original online grievance software tracking system for a large local union with 14,000 members and 11 office locations.
However, the IGS has gone through many revisions since then and it has added local unions from many different organizations. The software was created with simplicity in mind.
Union officials were the design force behind the original IGS and all revisions. The general consensus was that they wanted simplicity. They wanted all their users, regardless of computer knowledge, to be able to access the IGS from any computer with web access and make it work. The IGS spent more than two years on its latest release to ensure the interface was developed with simple point and click technology. Even the novice computer user can use the IGS to file and track grievances.
The IGS was built to track grievances from Step 1 through Arbitration. The system is equipped with technology to scan and upload all your relevant grievance documents and files. All functions of the IGS are backed up twice daily and in its 10 year history, the IGS has a 100% data retention rate. Not only that, there is no software or hardware to maintain.
Since the IGS is a hosted environment, there is absolutely not software or hardware needed by the client. The client does not have to install anything on his/her computer. There just needs to be access to the Internet. The IGS team takes care of the complicated technical issues, so the union can stick to its important tasks at hand.
There are four IGS Packages from which to choose and the IGS pricing will beat any competitor. Go to http://www.griev.com/
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