Have you ever been annoyed by the way some companies handle customer inquiries?
End consumers often do not get any response to email inquiries sent to manufacturers or suppliers of products and services. If the companies do react, the customers are then often fobbed off with standard emails or have to wait a very long time for an answer.
Thanks to www.supportTEST.org all this is about to change!
The free service sends consumer inquiries to companies via email and, at the same time on its homepage, records all the answers from the company contacted and the respective time it took to answer the inquiry for all to see.
"If someone would like to address an inquiry to a company, he or she is able to submit it to us via a form. We then will submit this inquiry free of charge using an email address such as sendersaddress@
"By doing so and due to the fact, that probably every company would like to avoid negative publicity, the end consumers normally receive a faster and better response compared to sending the inquiry themselves", Zoerb adds.
supportTEST.org is the international version of a service named kundenserviceTEST.de, originally launched in Germany at the beginning of this year. In Germany, kundenserviceTEST.de already became very popular shortly after the start of the project and has continued to be well-received since then.
