Most companies realise that, properly implemented, a Customer Relationship Management (CRM) system will bring significant benefits to their business. However, choosing the right CRM software from the wide range of products available is a difficult task. In addition, companies also worry about costs, timescales, staff training and resources, which means that businesses all too often put these important projects ‘on-hold’.
Describing the reasons behind the launch, Peter Elgar, Concentrix Marketing Manager said, “Because CRM systems help companies grow, we get a lot of enquiries from smaller businesses looking for quick implementation of quality CRM software. Our Easy-Start CRM Packages offer rapid, affordable and comprehensive implementations of what, in our opinion, are the best CRM solutions available for SMEs.”
Concentrix say that, unless the client has a particular solution in mind, they will carry out a free business assessment. This will enable them to recommend the CRM software most suited to the customer’s requirements. They will then configure the software, install it on the customer’s premises, import data, train staff how to use the system and provide support and maintenance. Perhaps most significantly, Concentrix will do all this and have the CRM system fully operational in just one week.
Ian Dawkins, Managing Director of Concentrix, explains, “Concentrix has specialised in CRM since the company was founded in 1999. During this time we’ve gained an enormous amount of CRM expertise. This means we can get full, on-premise CRM solutions up and running in a week – that’s a short space of time for a properly configured CRM system.”
In larger companies, CRM systems have developed from being ‘nice to haves’ to essential components of their business strategy. But smaller companies often delay implementing a CRM system, even though they would gain major improvements to their business.
Concentrix believe the launch of their Easy-Start CRM Packages will make it straightforward for companies to get started with CRM, and that those businesses who take advantage of the offer will start seeing measurable improvements almost immediately. Asked to summarise the Concentrix Easy-Start CRM Packages, Ian Dawkins said
“A choice of leading CRM solutions, installed on your premises, configured to your business needs, your data imported, your staff trained, plus 3 months full support and maintenance, with no monthly fees or hidden extras, implemented by highly experienced CRM specialists, at an affordable price - up and running in a week”.
For further information about Microsoft Dynamics CRM, GoldMine Premium Edition and Sage CRM, please see the following links:
http://www.concentrix.co.uk/
http://www.concentrix.co.uk/
http://www.concentrix.co.uk/
Background information
Founded in 1999, Concentrix is a leading independent CRM specialist, providing quality business solutions to companies throughout the UK.
Concentrix implements CRM systems and business solutions which are right for their customers business requirements:
In December 2007, Concentrix acquired Taylor Made Technology Ltd (TMT). Based in Glenfied, Leicestershire, TMT’s core business is the sale, implementation and support of Sage business software. TMT also provides hardware and networking solutions.
Concentrix is a Microsoft Gold Certified Partner, a fully Accredited Sage Business Partner and a FrontRange Premier Partner.
Concentrix is based in Mountsorrel, Leicestershire and has a satellite office in central London.
