"Web sites are good," says Louis Godin, owner of http://www.WebEventPlanner.com, "but the hotel sales industry has lost track of the fundamentals of selling. Personal attention has been lacking in the sales process through most web sites. Sales 101, tells us the importance of things such as building rapport, education, client name/information displayed, communicating information quickly, and providing special personal attention above and beyond everyone else."
The hotel sales industry must begin presenting sales information by traditional sales standards whereby web sites are virtual sales presentation tools to be viewed by the client under the guidance of a sales professional. WebEventPlanner.com’
