Don Rodger, Vice President and Chief Technical Officer of BizCom Web Services adds, “The partnership with CoolRock will add important tools to our hosted Microsoft Exchange and POP 3 e-mail services. Many of our clients are already using the tools built into Microsoft Exchange designed for corporate email retention policies, email journaling and email copying. TEAL extends the management ability to add complete email retention, batch locking, rapid search, complete detailed auditing - all through an add-in within the Microsoft Outlook client delivered securely over the Internet.”
Increasingly, many organizations are realizing that sending out an email via their email infrastructure is effectively equivalent to sending out a letter on company letterhead. It comes with all of the responsibilities and disclosure requirements of corporate communications. Emails are typically deleted from employees' Inboxes; often because they do not want them to clutter up their view of immediately important emails or, to ensure their mailboxes do not exceed corporate disk space policies. Often employees make quick decisions either to move an email to a separate folder or to delete it from their Inbox. Deletion is the most frequently taken action because it is the easiest and fastest action. Bone questions, “What type of liability does the organization have by not having access to that email?”
Bone explains, “The main issue is a deleted email may be useful for reference in the future, including in dispute resolution. It is near impossible to judge today if any given email will be needed in the future. All organizations have particular storage requirements for all emails sent and received, driven by not just operational requirements, but more significantly by legal (including Sarbanes-Oxley, HIPAA, and Federal Rules for Civil Procedures…) and commercial requirements. Ideally, all emails should be kept for some sensible length of time in such a way so it does not clutter the view of more immediately important emails, but readily accessible should a future situation arise where it would need to be referenced.”
Mark Wiener, President of BizCom Web Services reinforces, “Emails are crucial legal documents and organizations need access to them for dispute resolution with internal and external parties. Legal counsel needs to have a complete and accurate picture of a situation and email is increasingly playing a larger role in cases. It is essential that you retrieve all correspondence without gaps in time or missing information and the authenticity of an email must prove to be beyond reasonable dispute. Organizations must also be able to demonstrate they have taken due diligence in storing and archiving important legal documents relating to the operation of their business. This is particularly important in cases such as taxation audits or for customer/client/
For more information about TEAL email archiving and e-Discovery compliance tools for your company visit http://www.bizcomweb.com/
About BizCom Web Services, Inc.
Based in Raleigh, North Carolina, BizCom Web Services, Inc., a Microsoft Certified Partner, provides competitively priced enterprise-class email solutions that help keep business e-mail flowing fast and secure. BizCom offers a full suite of hosted Microsoft solutions including Microsoft® Exchange 2007, SharePoint, and Office Communication Server. BizCom provides built-in redundancy, security, virus scanning, spam protection, deleted items retention and various additional compliance tools. BizCom also offers custom website design with embedded content management systems and custom .NET web application development solutions for specialized software requirements or to extend the capability of existing systems. All of BizCom’s solutions are housed and powered in a world-class data center.
You can find out more about BizCom Web Services at http://www.bizcomweb.com
For more information, contact Don Rodger at (866) 253-4316 or by email to drodger@bizcomweb.com.
About CoolRock Software
Based in Melbourne Australia, CoolRock Software provides corporate and government sector markets with a suite of enterprise software products for email archiving and management. This suite is called TEAL (Transparent Email Archiving Library).
CoolRock Software's is recognized as a leader in the provision of email archiving management solutions software, secure solutions for large organizations and flexible solutions for hosted email service providers. CoolRock Software now has customers and partners in North America and Australia.
For more information about CoolRock Software, visit http://www.coolrocksoft.com.
