PRLog (Press Release) –
May 20, 2008 – Chennai based Offshore Technology Operations Management (TOM) company CSS (Cybernet-SlashSupport), has announced that it has signed a partnership with mySolutions, a Pretoria, South Africa headquartered IT solutions company for its expansion into the technology services and support market in Africa.
CSS, which provides IT services including Tech Support, Remote IMS and Software Testing & Development, employs around 5000 employees at its offshore facilities in Chennai and Coimbatore. The company also has a facility in the US, a redundancy center in Singapore and a near shore facility in Poland.
As part of the partnership, mySolutions will market CSS’s offerings in the African market while Cybernet-SlashSupport will provide offshore technology delivery and development support. The partnership will target Government organizations, Banks, Retail and Manufacturing companies in South Africa, Botswana and Kenya with its Lotus Notes software services and support offering.
ICT (Information, Communication, Technology) is one of the major components of a successful business, which can cost a firm up to 7% of its turnover. ICT is normally a neglected area of a business due to the lack of qualified and experienced resources in the South African market.
Through the partnership with CSS, mySolutions will now have to access to skills, previously unavailable, and will be able to offer services to new and untapped opportunities in the high-end market in Africa.
The South African IT market is expected to expand in 2008 on the back of favorable economic development. This partnership combines our offshore technology capability with their strong local market knowledge and expertise. CSS expects this partnership with mySolutions to help drive growth for the company in the African market.
In February this year, CSS struck a technology partnership with Gallop for testing services.
About CSS:
CSS is a leading provider of global technology operations management services with close to 5,000 employees and offices in North America, Europe, and Asia, including world-class offshore delivery centers in India. Driven by a corporate mission of "100% reference-able customers", CSS is committed to building long-term client partnerships that maximize quality, availability and reliability while minimizing costs and risks for its clients. CSS supports and manages technology infrastructure platforms and applications for Fortune 2000 companies, and provides testing/QA and support solutions for products and applications from ISVs and consumer technology providers. The company is backed by Goldman Sachs and Sierra Ventures.
