VoiceMailTel, a virtual telecommunications provider for businesses, recently released Call Analysis, a feature that allows companies to analyze all their telephone communications. This new service provides businesses with valuable market research and helps them improve efficiency and cut their costs by monitoring call expenses.
Call analysis collects information about each incoming and outgoing phone call, when and why the call was made, where the call was made from or to, the call’s length and more. The information provided helps business owners measure the efficiency of their staff so they can identify areas for improvement. The new feature also tracks sales conversion rates and measures advertising campaign results.
“Nowadays, most business owners are on board when it comes to the need marketing analytics programs for Web-based campaigns,” explains Lucian Marginean, VP new systems development of VoiceMailTel. “That being said, many companies don’t have an analytics system in place for telephone-based advertising campaigns, or if they do, it’s a manual system, employing one or more people to do the job. Call Analysis allows companies to collect this information automatically, providing detailed reports with graphs, making it easy to analyze.
Call Analysis is provided free with VoiceMailTel’
About VoiceMailTel
VoiceMailTel is the most complete virtual phone service available. It works with any phone from anywhere in the world and it doesn't require any additional equipment or software to purchase or maintain. VoiceMailTel is an affordable way for businesses to enhance their professional image, providing them with a toll-free 800 number, live-recorded main greeting, multiple extensions with their own call forwarding number, voicemail and more. The service also includes unlimited incoming calls on local numbers.
Contact
Stefanie Sigurdson
Publicist
Convert Marketing
416-361-0065
stefanie@convertinc.com
