eSignature fulfillment services leader Computime, Inc. adds Live Chat online support to webstore

PR Log (Press Release) – May 02, 2008 – Computime, Inc., a leader in electronic signature fulfillment and support services, has added Live Chat instant support to its webstore, http://www.computimewebstore.com.  The new service gives visitors instant access to Computime representatives for sales, distribution, customer service, and product selection.

Computime’s Live Chat messaging system combines the ease and flexibility of online shopping with one-on-one customer service usually found only in brick-and-mortar stores.  For help with issues ranging from simple questions to detailed product selection assistance, a live Computime specialist is just a click away.

“Computime is proud to be first in the electronic signature capture industry to offer  Live Chat services to our online visitors,” said Lew Levey, President and CEO of Computime.  “One of Computime’s biggest strengths is our highly trained and knowledgeable staff.  With Live Chat, online customers now have a direct line of contact to a more personalized level of service previously experienced only by those who contacted us by telephone. The addition of Live Chat to our webstore further exemplifies Computime’s commitment to providing top level eSignature fulfillment services to all of our customers in a convenient and cost-effective manner.”

In addition to real-time chat functions, the new service also allows live co-browsing. Using remote browser control capabilities, Computime representatives can take visitors directly to the information they need by clicking, typing, browsing, and highlighting pages for them.  When they are finished chatting, visitors can request an emailed transcript to keep on hand for future reference.

Computime’s Live Chat service is available to webstore visitors during regular weekday business hours and features convenient after-hours messaging for evenings and weekends.  Visitors can access the service, which functions like a standard instant messenger, from links conveniently located on every page of http://www.computimewebstore.com.

About Computime, Inc.
Headquartered in St. Louis, MO, Computime, Inc. has become the trusted source for Topaz Systems electronic signature capture devices.  Computime provides appropriate, cost-effective fulfillment and support services to an ever-expanding customer base of Banks and Credit Unions, Government Agencies, Insurance, and Healthcare Providers, and the Point of Sale, Point of Delivery, Automotive, and Photo ID/Security industries. For more information on Computime’s services and industry-proven reputation for quality service and customer focus, visit http://www.computimeonline.com.