Bangalore-based software products company, PK4 Software
Technologies, today announced the launch of its integrated CRM solution, Impel OnDemand, as a
hosted solution. With Impel OnDemand, Indian companies get a complete CRM system, support,
training, security, backup and more at an affordable monthly per-user price.
In today’s economy, sales teams need to be operating at peak efficiency, acquiring new
customers and increasing sales to existing customers. To achieve this, sales teams need the right
tools to succeed. With Impel, your sales, service and marketing teams work together on a single
unified view of your customers. With Sales Force Automation, Marketing, Customer Service,
Quotes, Orders and Inventory Management, Impel is the ideal solution for Indian companies. And
the Impel Client Portal makes sure Impel customers have a simple, sophisticated mechanism to
engage with their clients online.
PK4 Chairman Thomas Alexander said he was extremely happy to launch Impel OnDemand for
India. “The Indian business environment has some unique attributes and Impel is specifically
designed to address them. Impel helps companies
identify, acquire and retain their most profitable
customers. The fact that Impel is available on
mobile phones makes it very useful for sales and
field service personnel who can use it on the go,
without having to come back into an office. The
biggest advantage for the company is that all
customer related information is now available in
one single repository anytime, anywhere and on
any device”.
Impel provides an easy-to-use, flexible and integrated CRM solution that empowers companies to
make informed decisions, increasing sales successes and providing exceptional customer service.
Being available as a completely hosted model, it removes the typical hassles, delays and costs
associated with traditional software deployments. With a single monthly price, Impel customers get
everything they need – a CRM solution, back up, security, training, the latest releases and support.
There are no capital expenses, support costs or hardware/software maintenance charges. In short,
peace-of-mind is what Impel OnDemand brings to customers. With no long-term commitments,
Impel is also a low-risk option for companies looking to test the CRM waters.
“Our experience with Impel has been terrific”, said Mr. Tarun Seth, Managing Director of MicroClinic
India Pvt. Ltd., a leading systems integrator based out of Delhi. “With sales and support teams
spread across the country, Impel has been great for consolidating all our customer information,
giving all of us a 360° view of our customers. It’s so simple to use that our sales guys found it very
quick and intuitive to use. And our managers love the graphs, charts and dashboards that give a
quick view of the business”.
