Mon.itor.Us is a unique free monitoring service which provides a multi-dimensional monitoring of web site availability, systems resources, networks performance, and web analytics. Mon.itor.us was successful in creating a community of loyal users by being customer-centric and continuously improving the product and customer services. Mon.itor.Us conducts customer surveys regularly and gives serious consideration to the responses. Recent survey reported unprecedented participation level and gave positive impulse for new Mon.itor.Us developments. .
More than 600 survey participants representing Internet, Technology, Consulting, Banking, Telecommunication, Healthcare, Hospitality and other sectors, provided valuable comments about their attitude towards the Mon.itor.Us service. 94 % of responses indicate service satisfaction, 87.2% will recommend it to others, which is 17% increase versus similar survey in 2007. Considering that Mon.itor.Us community is currently 8 times larger than before, the impact of 87% is more influential.
“We see our loyal customers’ community as our co-developers. Via personal communications, forums, blogs and surveys we keep them involved into our product development process”, says Mr. Hovhannes Avoyan, Monitis Founder and CEO. “We don’t want to have just an innovative service. What we do want to have is a practical and useful service which helps solving real problems for our customers.”
Monitis is publishing survey results on its blog (http://blog.mon.itor.us)
About Mon.itor.Us
Mon.itor.Us is a property of Monitis Inc. (http://www.monitis.com), a leading on-demand web performance monitoring services provider. Companies use Monitis website performance quality monitoring to gain a competitive advantage through efficient business execution, quality user experience and nonstop operations. Monitis checks and measures website performance nonstop from global and local perspectives. The company serves more than 20,000 users and monitors more than 75,000 sites and devices.
Contact: Gayane Dallakyan
Sales and Marketing
Email: gdallakyan@monitis.com
Phone: 1-408 512 3921
Web: http://mon.itor.us Mon.itor.Us – Free Website Monitoring and Visitor tracking
Web: http://monitis.com – Monitis – Professional website performance management
