PRLog (Press Release) –
Mar 23, 2008 – Customer Interaction Solutions magazine has ranked
FFP Global http://www.ffpglobal.com as a Top 50 Teleservice Agency in their twenty-third Annual Top 50 Inbound Teleservices Agencies Ranking.
FFP Global was recognized in both the domestic and international categories. The ranking appears in the Customer Interaction Solutions April 2008 issue. With call centers in California and Massachusetts, FFP Global has 500 agent stations. FFP Global clients range from Fortune 500 companies to emerging businesses.
"Over the last twelve years, FFP Global has built out a state-of-the-
art contact center platform and developed innovative businesses processes. Backed by an experienced management team, FFP Global has the flexibility and resources needed to provide our clients with comprehensive services that not only help them achieve significant cost savings, but create new revenue opportunities for their business," said Elise Chow, President and Chief Executive Officer of FFP Global.
Companies listed in the Top 50 Teleservices Agencies Ranking have met the stringent criteria set by the editors of Customer Interaction Solutions. Billable minutes were verified by the editors for accuracy and reliability. In addition, each agency was required to submit a letter of verification from each of its telephone service providers certifying the number of minutes for which it billed the agency during the 12 month period from November 1st, 2006 to October 31st, 2007.
FFP Global helps companies manage the entire customer lifecycle—from acquisition and engagement to purchase, fulfillment and retention. We also help companies develop and manage marketing campaigns, build and manage user-centric Web stores and provide state-of-the-art customer care and fulfillment centers.
