Hertzler Systems Inc.,announced that it has obtained distribution rights for the Aberdeen Group’s “The Cost of Quality – Benchmarking Enterprise Quality Management” report. The report showcases the operational performance benefits manufacturers are enjoy due to the adoption of enterprise quality management. It also examines the strategies, enablers, and technologies that Best in Class manufacturers use to achieve competitive advantage and respond to market pressures to reduce the cost of quality and improve finished product quality.
According to Evan Miller, President & CEO of Hertzler Systems, “The report provides pragmatic direction for improving business performance. The benchmark report begins by identifying the key performance indicators for organizational quality, and then identifies those manufacturers who are Best-in-Class. But it doesn’t stop there. It also identifies the common activities and technologies that these companies use to achieve success.”
One key finding focuses on the impact various automated quality tools have on Best-in-Class performance. According to Miller, “We were surprised to learn that Best-in-Class performers are 175% more likely than average performers to have implemented automated Statistical Process Control systems. This is by far the strongest correlation among the quality tools with Best-in-Class performance.”
Hertzler Systems (www.hertzler.com)
Hertzler Systems has been a leader in Statistical Process Control and Six Sigma for over twenty years, and includes a diverse customer base in service, transactional and manufacturing environments;
Hertzler Systems Inc.
www.hertzler.com
Adrienne DePew
Communications Manager
info@hertzler.com
800.958.2709


