Scope of this report
An overview of the principal challenges faced by the BPO sector in 2008
It's take on the future of business process outsourcing across a number of themes, including industry and macro-level issues
Broad strategies that will help both BPO vendors and clients navigate the coming 12 months
Research and analysis highlights
This feels that the projected economic downturn may lead to increased opportunities for BPO vendors
It is likely that global delivery locations will diversify through the coming 12 months and beyond
Vendor consolidation appears likely to continue in the international BPO sector
Key reasons to read this report
Learn about the major trends appearing in international BPO over the course of 2008
Understand the challenges that BPO vendors and their clients will face in 2008
Identify potential strategies that players in BPO can follow in order minimize risk and maximize rewards through 2008
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