“Wherever Neal Taylor has led, industry innovation and leadership have resulted,” said Cary Frieden, Sierra’s Co-founder and CEO. “ Sierra’s team, technology, and proven ability to deliver our services across the country, combined with Neal’s leadership and extensive connections throughout the U.S., will help us continue our march toward industry leadership. We have moved from the 14th largest to the 8th largest utility billing company in the U.S. over the last two years primarily through word of mouth and client referrals.”
“It is very exciting to join the Sierra Team at this opportune time,” said Taylor. “Sierra proved to be nearly impossible to beat when I was a competitor due to the level of service, technology and delivery provided by Sierra. Now that I am on the inside with Sierra, the reasons for that are clear. The levels of productivity and quality that Sierra’s team of highly-dedicated employees achieve every month are substantially higher than the industry average. And, the amount of labor expended by our Clients to manage their programs is much lower with Sierra. The first thing I plan to do at Sierra is let the market know what we can currently do. Then, Sierra will continue to introduce the most innovative line of services available in the industry. The move to industry leadership will be the natural consequence.”
