MDdatacor Partners with TeleVox on SmartReach 360™ Comprehensive Patient Outcome Solution

March 5, 2008 - PRLog -- MDdatacor, Inc, a premier provider of healthcare quality management solutions, has entered a strategic partnership with TeleVox Software, Inc., a leading provider of communication solutions, to provide the SmartReach 360 patient outcome solution.

SmartReach 360 aims to improve patient outcomes by focusing on four key areas: identifying patient care opportunities to the treating clinician, contacting patients for office visits, monitoring patient progress and quantifying improved outcomes.

“We are pleased to have an opportunity to work with TeleVox, a company that not only has innovative technology solutions for patient outreach, but a vision to improve healthcare delivery” said Timothy Roche, MDdatacor’s co-founder, President and Chief Executive Officer.  “SmartReach 360 is an innovative approach to clinical data collection, analysis, reporting and patient outreach.  This proactive system allows clinicians the ability to develop and implement disease management and wellness programs that identify patients based on clinical criteria and provides direct communication to patients necessary to improve outcomes.”

SmartReach 360 is a revolutionary approach to physician directed disease management and wellness programs.  This web-based solution optimizes quality by analyzing the patient clinical information, collected from physicians via electronic medical records, transcribed office notes, lab results and medical claims, against evidence-based clinical guidelines to identify care opportunities to the treating physician.  Staff members are also relieved of the burden of delivering outbound communications to manage those patient visits. At the point-of-care, SmartReach 360 provides data to assist in physicians’ decision making. As patient healthcare improves, SmartReach 360 measures and quantifies these results to support pay-for-performance and other improvement-driven programs.

“Our clients have increasingly asked for tools to aid in outcome improvement, and we’re confident that SmartReach 360 will help providers achieve their goals,” says Chad Greer, TeleVox’s Vice President of Sales and Product Marketing. “By integrating leading technologies in both data analysis and patient notifications, we’ve been able to develop a solution never before seen in the marketplace.”

Patients benefit from a more proactive approach to their care and are introduced to new opportunities to improve their health. They will also receive more thorough notification from providers, as SmartReach 360 can deliver courtesy reminders, recalls and other communications by phone, e-mail or text message.

Recent research supports the need for a solution like SmartReach 360 in the healthcare industry. The 2006 DOQ-IT Study shows that more than 70% of patients do not receive recommended preventative care. According to the 2005 HEDIS Study, over 50% of chronic disease patients do not receive follow-up care indicated by evidence-based guidelines.

About MDdatacor
Established in 2001 and headquartered in Atlanta, GA, MDdatacor provides innovative healthcare IT solutions that empower payers and providers to deliver the highest quality healthcare possible. MDdatacor technology combines data from electronic medical record, practice management, registry and lab systems from any vendor into a HIPAA-compliant database.  Our unique ability to extract data from unstructured sources such as transcription and free-form text results in access to the most complete and accurate patient data available.  The MDdatacor solution is used to support quality improvement and Pay-for-Performance programs, as well as the Patient-Centered Medical Home initiative.

MDdatacor currently serves more than 7,000 physicians representing over seven million patients.  For more information, visit: http://www.mddatacor.com or call (866) 460-5681.


About TeleVox
TeleVox Software, Inc., an affiliate of West Interactive Corporation, is a leading provider of communication solutions for the healthcare industry. With over 15 years of experience, TeleVox offers a full range of products, including outbound messaging, inbound IVR applications, online patient portals, on-hold messaging, and website design and hosting services. Supported by a state-of-the-art infrastructure, TeleVox solutions resolve time-consuming communication issues associated with appointment reminders, patient notifications and patient inquiry. TeleVox has a worldwide presence in over 14,000 practices and organizations and delivers millions of messages weekly via telephone and the Internet.

Organizations interested in learning more about SmartReach 360 technology are encouraged to call TeleVox at 1-800-644-4266 for further information.

Website: www.mddatacor.com