Arise Virtual Solutions, leading home-based contact center agent provider, announced today it is seeking to recruit at least 250 nationwide bilingual customer interaction professionals with French and German language skills to handle multilingual customer requests from its technology and retail clients. Based on Arise’s successful Spanish-speaking program, bilingual agents on average may earn 20 percent more by putting their language skills to use.
Arise recruits, screens, and certifies thousands Arise Certified Professionals (ACPs) that invest in their own training and equipment to answer calls, e-mail and provide interactive chat services from their home offices. Operating as individual small businesses, or Virtual Services Corporations, ACPs choose specifically when and with which Arise clients they would like to work. Arise’s mission is to match the capabilities of its professionals with the goals of its clients and the needs of their customers – inspiring trust and creating results for those it connects.
“Many of our retail and technology clients serve customers around the globe, as well as a growing international population within the U.S.,” said Jared Fletcher, Vice President, ACP Admissions and Certifications at Arise. “We want to ensure we can provide the most flexible customer care solutions based on growing client demand for these language skills. At the same time, there are hundreds of potential agents across the nation that could be paid a premium for a skill that comes naturally to them,” he added.
Arise currently services two of the Fortune 10 and 10 of the Fortune 500 companies. In its eleventh year as the leading virtual services provider, Arise focuses on delivering better business solutions to organizations that can most benefit from engaging an outsourced home-agent program. The company specializes in providing multi-channel customer support to clients in the retail, financial services, travel/hospitality, utilities and health care sectors. This includes basic and complex levels of tech support, roadside assistance, providing insurance quotes, consumer goods sales, and travel reservations, among others.
For more information about becoming an Arise Certified Professional or to apply, visit www.arise.com .
About Arise
Founded in 1997 and based in Miramar, Florida, Arise Virtual Solutions (formerly Willow CSN Incorporated)
Arise strives to find meaningful opportunities to serve customers, identify untapped talent across the U.S. and effectively match that talent to each client’s customer needs, apply world class certification to ensure Arise Certified Professionals, and inspire this top talent to produce the best results for each client.
Work. Freedom. Trust. Results. www.arise.com
